Consumer Lending by Kreditz

DNB is one of the largest banks in the Nordics. The DNB Finance team in Stockholm focuses on auto financing, handling credit applications for both consumers and dealers. 

Challenges

Before Kreditz, approvals depended on manual documents (employment contracts, pay stubs). The process was slow and exposed to fraud, manipulated pay stubs are common, and risk assessments weren’t always based on up-to-date information.

Results

DNB Finance started with a low-friction pilot using the Kreditz web interface and is moving from a semi-integrated setup to full API integration. When existing data isn’t enough, DNB sends an SMS link requesting consent for Open Banking (PSD2) data. Once approved, underwriters see a detailed, current picture of the applicant’s finances in real time. 

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From Paperwork to Real-Time Decisions

DNB Finance shifted from document-heavy underwriting to AI and real-time powered decisions which resulted in delivering faster responses, better risk assessment, and fewer fraud cases, all with a simpler, more trustworthy customer experience.

• Smoother customer experience - no need to chase documents or upload pay stubs

• Better decisions - verified income and current cash flow improve accuracy

• Stronger fraud defense - PSD2 bank data is far harder to fake than documents

• High customer acceptance - when dealers explain why data is requested, consent rates are strong

• Faster time to decision - supports both well-founded approvals and declines, with quicker answers for customers and dealers