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FAQ

General

How is Kreditz different?

Kreditz turns Open Banking data into real-time, decision-ready credit and fraud intelligence, combining AI categorization, policy logic, and deep credit expertise in one platform. 

What’s Open Banking (PSD2)?

Open Banking under PSD2 is the EU rulebook that lets people and businesses securely share their bank account data with licensed third-party providers (only with the customer’s explicit consent), via standardized APIs.

Here’s the idea in plain terms:

What PSD2 is

  • PSD2 (the Second Payment Services Directive) is an EU directive that modernized payments and brought new types of regulated fintech services into scope. One core outcome was enabling “Open Banking.” 

  • It requires banks to provide safe, controlled access to accounts through APIs when a customer authorizes it. 

What “Open Banking” means
Open Banking = permissioned access to bank accounts for two main regulated services:

  1. Account Information Services (AIS): With your consent, a licensed provider can read your transaction/account data to give you insights or power products like credit scoring or affordability checks. 

  2. Payment Initiation Services (PIS): With your consent, a licensed provider can initiate a payment from your bank account (without you using the bank’s own interface). 

Security & trust

  • PSD2 sets strict rules on secure communication between banks and third-party providers and makes sure banks can verify that a provider is authorized for AIS or PIS. 

  • Consent is central: data access is opt-in, scoped, and revocable

Why it matters
For consumers and businesses, Open Banking can mean:

  • faster onboarding and credit decisions

  • more accurate affordability and risk checks based on real transactions

  • better fraud detection through behavioral signals

  • new products that combine finance data with other services (this is where Open Finance is heading). 

How high is the categorization accuracy?

Our engine automatically categorises up to 97% of transactions, providing high-coverage real-time insights. Accuracy is continuously monitored and optimised across markets

Corporate Lending

What is corporate lending in Kreditz’s context?

Corporate lending refers to lending to businesses, especially SMEs. Kreditz supports SME lenders and other B2B credit formats such as machine rental, car leasing, construction financing, and corporate credit cards.

What challenges does Kreditz solve for SME and corporate lenders?

Kreditz helps lenders assess business affordability and risk using real-time bank data instead of relying heavily on manual documents or traditional credit bureaus. This improves decision accuracy, speeds up approvals, and supports better long-term risk control.

How does Kreditz enable instant credit assessment for businesses?

With business consent, Kreditz pulls real-time financial data directly from the company’s bank account. This provides an immediate view of financial health, enabling faster and more accurate credit assessments.

Why is real-time SME data better than traditional methods?

Traditional assessments often depend on historical bureau data and manual financial statements. Kreditz uses current transaction flows, which give a more accurate picture of a business’s situation today — especially important for SMEs whose cash flow can change quickly.

What is detailed cash flow analysis and why does it matter?

Kreditz provides granular transaction data so lenders can analyze incoming and outgoing cash flows in depth. This helps determine a company’s true affordability and repayment capacity, reducing both over-lending and unnecessary declines.

Can Kreditz verify business revenue automatically?

Yes. Kreditz verifies revenue streams directly from the business bank account, creating a complete and reliable financial picture. This supports higher approval rates and less manual work.

How does Kreditz support ongoing risk management after a loan is issued?

Kreditz enables continuous monitoring of a business’s financial status. Lenders can track changes over time and adjust credit terms, offer proactive support, or take preventive actions if risk increases.

What kind of risk patterns can Kreditz identify?

Kreditz helps detect risky behaviors or signals such as high debt exposure, irregular income patterns, or other transaction trends that may indicate elevated default risk.

How does Kreditz reduce manual work in the credit process?

Financial data is integrated automatically into credit decisioning models. This reduces manual data entry and document handling, speeding up approval workflows and lowering operational costs.

How does Kreditz improve the business application experience?

Because real-time data replaces much of the manual documentation, businesses can apply faster with fewer steps. This reduces friction and improves completion rates.

Can SME lenders tailor the solution to their own credit models?

Yes. Kreditz supports customizable scoring models, so SME lenders can build or refine credit decisioning based on their specific risk appetite, product type, and target segments.

Does Kreditz offer branded solutions for lenders?

Yes. Kreditz provides white-label options, allowing lenders to offer a seamless, fully branded experience to SME customers while Kreditz powers the data and decisioning in the background.

How does Kreditz support predictive lending decisions?

By using historical transaction data, Kreditz can generate predictive insights that help lenders anticipate future financial trends and make more informed credit decisions.

What’s the benefit of reducing dependency on traditional credit bureaus?

Kreditz allows lenders to rely more on direct bank data, which reduces costs, improves data freshness, and gives more relevant insight into SME financial health.

Consumer Lending

What is B2C lending in Kreditz’s context?

B2C lending covers consumer credit offerings, especially in higher-risk segments. Kreditz supports a wide range of lenders, including car financing providers, BNPL companies, private loan issuers, P2P lenders, leasing firms, and other consumer credit businesses.

What problems does Kreditz solve for B2C lenders?

Kreditz helps lenders make faster, more accurate lending decisions using real-time Open Banking data. This improves approval rates, reduces defaults, cuts manual handling, and strengthens risk management — all while creating a smoother customer journey.

How does digital income verification work?

With customer consent, Kreditz pulls income data directly from their bank account and verifies income across the last 3, 6, 9, or 12 months. This removes the need for manual uploads like pay slips and employment contracts.

Why is digital income verification better than manual documents?

Manual documents add friction, slow down onboarding, and increase drop-offs. They also carry a higher risk of manipulation. Digital income verification is secure, tamper-proof, and typically completed in 30–60 seconds.

Do customers prefer digital income verification?

Yes. When offered the choice, 93 percent of customers choose Kreditz digital income verification over manually uploading pay slips and employment certificates.

Can Kreditz identify more than one income source?

Yes. Kreditz can detect additional income streams beyond the primary salary, giving lenders a fuller picture and helping approve more eligible customers.

What is real-time credit scoring?

Real-time credit scoring uses up-to-date transaction data to assess creditworthiness instantly. Kreditz can also provide the probability of default for the next three months, helping lenders act on current risk rather than outdated history.

How does Kreditz assess affordability?

Kreditz calculates actual affordability using real-time financial data from the last 3, 6, 9, or 12 months. This shows a customer’s true repayment capacity and reduces approvals based on incomplete or old data.

What is spending analysis and why does it matter?

Spending analysis helps lenders detect risky behavior patterns, such as heavy gambling activity or high debt exposure. This strengthens risk control and supports healthier credit decisions.

How does Kreditz help increase lending volume?

Kreditz can identify other existing credit lines and support consolidation. This can increase the total disbursed volume while keeping risk under control.

What is Kreditz Alta and how does it help with defaults?

Kreditz Alta supports enhanced default rate management by giving lenders deeper risk insight and better decision foundations, increasing the likelihood of reducing defaults.

How do pre-populated application fields improve the lending flow?

Kreditz can pre-fill key fields like income and housing costs at the start of the application. This reduces time to complete, improves accuracy, and makes the whole journey smoother for the customer.

What measurable impact do lenders see with Kreditz?

Based on six years of client data in B2C lending, lenders using Kreditz typically achieve:
45 percent higher approval rates
50 percent reduction in default rates
75 percent reduction in credit bureau data costs
80 percent faster decision-making

Personal Finance Management

What is PFM (Personal Finance Management)?

PFM stands for Personal Finance Management. It’s typically offered through apps that help users understand and manage their finances, such as budgeting, tracking income and spending, monitoring debts and assets, and improving overall financial health. Some banks and financial institutions also offer PFM as a built-in “budget” or insight feature.

Why does a PFM service need PSD2 and Open Banking?

Without PSD2 and Open Banking capabilities, a PFM platform can’t securely connect accounts from different banks. That makes it impossible to give users a full, aggregated view of their finances across all their accounts and financial products.

What does Kreditz enable for PFM platforms?

Kreditz enables PFM platforms to securely connect, aggregate, and interpret real-time account and transaction data. This creates a comprehensive financial picture for the user, covering spending, income, assets, and debts in one view.

How many bank accounts can a user connect with Kreditz?

Kreditz allows users to connect up to five different bank accounts within a PFM platform. For example, someone might use one bank account for salary and bills and another (like AMEX) for daily spending. Kreditz brings these together into one unified financial overview.

Why is transaction categorization so important in PFM?

Categorization accuracy is the foundation of a strong PFM experience. If transactions are misclassified or left uncategorized, insights become unreliable and users lose trust in the tool. Great categorization is what turns raw transaction data into meaningful financial guidance.

How accurate is Kreditz categorization?

Kreditz delivers around 95–98% categorization accuracy across multiple markets. Transactions are classified into 19 main categories and 89 sub-categories across income, spending, debt, and assets — providing a clear and detailed understanding of financial behavior.

How is this different from typical PFM apps?

Many PFM apps struggle with categorization, especially ending up with a large “other” category that can represent 40–50% of transactions. That forces users to manually fix categories. Kreditz minimizes “other” through ML/AI and local market expertise, giving users a far more accurate and automated experience.

What makes Kreditz categorization market-leading?

Kreditz categorization is built on scale and depth:
Over 10 billion transactions processed
More than 1 million transaction tags
Over 100,000 data points used for training and refinement
 This combination of volume, AI, and market knowledge produces consistently high-quality results.

Is Kreditz only a data provider, or does it offer PFM features too?

Kreditz offers a uniquely developed solution for the PFM vertical, with configurable features that can be embedded into PFM apps. This lets platforms go beyond data aggregation and deliver real value to users.

What types of PFM features can be built with Kreditz?

Kreditz supports a wide range of customizable PFM capabilities, including:
Budget insights
Income tracking
Spending analysis
Credit engagement
Account and asset management
Affordability assessments
Personalized insights and advice
Alerts for key financial events
Savings goals
Household connection
Financial health scoring
 These tools help users take control of their finances and improve financial well-being over time.

What’s the overall benefit for banks or fintechs offering PFM with Kreditz?

Kreditz helps banks and fintechs deliver a smarter, more trusted PFM experience by combining multi-bank connectivity with market-leading categorization and ready-to-integrate insights. That improves user engagement, supports better lending journeys, and strengthens financial well-being outcomes.

Commercial Real Estate

What challenge does Kreditz solve for commercial real estate providers?

Kreditz helps commercial real estate providers assess applicants using real time financial data instead of relying on outdated credit bureau checks and manual documents. This reduces unnecessary rejections, speeds up approvals, and gives providers a clearer view of affordability for both individuals and businesses renting offices, storage, or other commercial spaces.

How is income verification usually done today, and why is it a problem?

Traditional processes often rely on credit bureau checks based on past taxable income, plus manual collection of salary slips and employment contracts. This can lead to unfair denials if a previous year income was unusually low, and it slows the application journey. Manual documents also come with a higher risk of manipulation.

How does Kreditz verify income differently?

Kreditz verifies income digitally through Open Banking, pulling categorized income data directly from an applicant’s bank account with consent. Providers can verify income across the last 3, 6, 9, or 12 months, giving a true picture of current income and stability.

How fast is the digital income verification for applicants?

Applicants can complete income verification in about 30 to 60 seconds, without uploading pay slips or employment documents. This creates a smoother experience and removes friction from the process.

Do applicants prefer digital income verification?

Yes. When offered Kreditz digital verification, 93 percent of applicants choose it over manually uploading employment certificates and pay slips. That preference helps providers increase completion rates and reduce drop off.

What makes Kreditz data more accurate than credit bureau information?

Credit bureau data reflects declared taxable income from previous years. Kreditz uses real time transaction and income streams from recent months, which shows what the applicant can afford today, not what they earned a year or two ago.

Can Kreditz detect multiple income sources?

Yes. Kreditz can identify income beyond the primary salary, such as additional employment, rental income, or other recurring streams. This broader view can improve approval rates by highlighting financial strength that traditional checks miss.

How does Kreditz support affordability assessments?

Kreditz calculates true repayment capacity based on actual incoming and outgoing transactions from recent months. This enables more precise rent affordability decisions and reduces rejections caused by incomplete or outdated information.

How does Kreditz help reduce fraud and human error?

Because the data comes directly from the bank, the verification process is automated and tamper proof. This removes the risk of document manipulation and reduces the chance of mistakes from manual review.

What impact does this have on application processing time?

By replacing manual document handling with automated income verification and decisioning, the overall application process can be sped up by up to 80 percent, leading to faster decisions and a better applicant experience.

Can providers re evaluate applicants who were previously denied?

Yes. With Open Banking data, providers can revisit denied applicants using recent financial history to see if income or stability has improved. This makes it possible to offer a fair second review and potentially convert borderline cases into approved tenants.

Is the solution flexible enough for different provider policies?

Fully. Providers can define their own approval rules, including which income sources count, minimum affordability thresholds, limits on enforcement payments, exposure to existing loans, or even gambling expenditure. This gives providers control to match decisions with their risk profile.

Can Kreditz help guide denied applicants toward other options?

Yes. If an applicant cannot afford a specific property, the financial data can support personalized recommendations for alternative apartments or units within their affordability range. This improves the user experience and increases the chance of converting a denial into an approval.

iGaming

What does Kreditz help iGaming operators do?

Kreditz helps iGaming operators verify Source of Funds, Source of Wealth, and Source of Income in real time, assess affordability for responsible gambling, and monitor transactions for AML and fraud risks. The result is faster onboarding, stronger compliance, and a smoother player experience.

How is Kreditz Source of Funds verification different from manual checks?

Instead of asking players to upload pay slips or bank documents, Kreditz pulls categorized income and transaction data directly from the player’s bank account, with their consent. This makes verification faster, more accurate, and much easier for the player.

Do players actually prefer this digital verification?

Yes. Over 93 percent of players choose Kreditz Source of Funds verification over manual uploads when given the option, which shows clear preference for a faster, document free process.

How does Kreditz support responsible gambling requirements?

Kreditz calculates real time affordability based on recent financial data, such as the last 3, 6, 9, or 12 months. This helps operators identify players who may be overextending financially and enables early, responsible intervention.

What makes the affordability assessment reliable?

The calculation is based on tamper proof bank data, not self reported information. That provides a realistic view of a player’s financial situation and supports consistent, regulator friendly decisions.

Can Kreditz help detect risky or suspicious transaction behavior?

Yes. Kreditz enables detailed transaction monitoring, making it easier to spot patterns such as third party transfers, frequent cash withdrawals, or unsustainable borrowing. This strengthens AML controls and reduces fraud exposure.

How does Kreditz improve onboarding speed?

Kreditz includes a decision engine that automates Source of Funds, Source of Income, AML, and KYC checks. This reduces manual handling and speeds up approvals. Operators typically see around an 83 percent reduction in handling time.

How does automation help with regulatory audits?

Automated decisioning standardizes outcomes and creates clear, transparent logs. That makes it easier to defend processes to regulators and reduces the risk of inconsistent human judgement.

What player insights can operators get from Kreditz data?

Kreditz categorizes gambling related transactions across brands, showing how much a player has spent per month and over the last 12 months. These insights help operators understand behavior, refine responsible gambling measures, and improve targeting for marketing and risk management.

How hard is Kreditz to integrate into an existing iGaming platform?

Integration is designed to be seamless, with minimal friction for both operators and players. Using the integrated iFrame flow, operators see very strong completion rates, including an 86 percent conversion rate on Source of Funds requests.

What compliance areas does Kreditz support for iGaming?

Kreditz supports AML compliance through transaction monitoring and Source of Funds verification, and responsible gambling compliance through real time affordability and ongoing monitoring. Categorized income sources and standardized decisions make compliance more defensible and operationally efficient.

Does Kreditz reduce operational costs?

Yes. By removing manual document handling and automating decisions, operators reduce labour costs and shorten processing time. Resources can then be reallocated to higher value tasks while still maintaining strong compliance.

Can operators monitor risk over time, not just at onboarding?

Absolutely. Kreditz can monitor a player’s financial signals for up to 180 days, identifying new income streams or changes in financial health. This supports proactive risk management and long term responsible gambling compliance.

What impact does Kreditz have on the overall player experience?

It removes friction. Around 95 percent of cases are completed without any extra documentation, meaning faster approvals, smoother withdrawals or deposits, and fewer interruptions to gameplay. That improves satisfaction and lifts conversion for the operator.

Other

What’s Open Banking (PSD2)?

Open Banking (PSD2) is an EU regulation that allows individuals and businesses to securely share their bank data with trusted third parties, with consent. It enables real-time access to financial information, making services like payments, credit assessments, and affordability checks faster, fairer, and more accurate.

How high is the categorization accuracy?

Kreditz delivers around 95–98% categorization accuracy across markets, powered by AI, local market expertise, and billions of processed transactions.